| 释义 |
service recovery短语⁹⁶⁶⁷⁷⁺⁶
基本例句
服务补救
Frontline staff's service recovery performance has significant effect on customer satisfaction after service recovery.
一线员工的服务补救绩效对顾客补救后的满意度起着重要作用。 cnki
Service Recovery; Customer's Attribution; Relationship Quality; Service Recovery Expectation; Customer Satisfaction; Behavior Intention.
服务补救；顾客归因；关系质量；补救预期；顾客满意；行为意向。 lw-cn |