nunleyˈnənliCOCA¹²⁰⁰³⁵BNC²³⁶²¹³⁺¹ 基本例句 🌏尼尼 What has happened, even though companies are improving service, is that “ customer expectations are continuing to rise, ” says Roger Nunley, managing director of the Customer Care Institute in Atlanta. 亚特兰大顾客服务机构的执行经理 Roger Nunley说,虽然公司都在提到服务质量,可现实情况却是“顾客期望值正在提升”。 yeeyan