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FornellCOCA¹⁹¹²⁷⁹ 基本例句 n.福内尔¹⁰⁰ High gasoline prices account for that,Fornellsaid.佛耐尔表示,汽油价格昂贵是主要原因。 J. &Fornell, C. .The relationship between advertising and product quality over the produce life cycle: A lontingency theory.顾客关系、服务品质、品牌形象、顾客满意度与再购意愿间关系之究-以银行业为例。 Fornell,C.,and Larcker,D.F..“Structural Equation Models with Unobservable Variables and Measurement Error:Algebra and Statistics.” Journal of Marketing Research,18:382-388.陈正昌;程炳林;陈新丰;刘子建.;多变量分析方法:统计软件应用 Anderson,E.W.,Fornell,C.&Rust,R.T.Customer satisfaction,market share and profitability:findings from Sweden,Journal of Marketing,1994,58:53-66董大海;汪克艳.;西方的顾客满意测量模式研究述评; |